222det Privacy Policy

1. Introduction

222det ("the Company", "we", "us", "our") is committed to protecting the privacy and personal data of every individual who accesses, registers with, or otherwise uses the 222det platform at 222det.onl ("the Platform"). This Privacy Policy describes the categories of personal data we collect, the purposes for which it is processed, the parties with whom it may be shared, and the rights available to you in relation to your data.

By registering an account with 222det or continuing to use the Platform following the publication of this Privacy Policy, you acknowledge that you have read and understood this policy and consent to the processing of your personal data as described herein. If you do not agree, you must discontinue use of the Platform immediately.

This Privacy Policy should be read alongside the 222det Terms & Conditions, which govern the broader relationship between you and the Company. In the event of a conflict between this Privacy Policy and the Terms & Conditions on any data-related matter, this Privacy Policy shall prevail.

2. Data Controller

222det acts as the data controller in respect of all personal data collected through the Platform. All data-related enquiries, access requests, correction requests, and deletion requests should be directed to the 222det support team via live chat within your account dashboard, or in writing to [email protected].

3. Personal Data We Collect

222det collects personal data in the following categories, depending on how you interact with the Platform:

Registration Data: When you create a 222det account, we collect your full name, date of birth, email address, mobile phone number, and the username and password you choose. This information is required to establish and maintain your account and to verify that you meet the minimum age requirement of 21 years.

Identity Verification Data: To comply with our Know Your Customer (KYC) obligations and to process withdrawals, we may request a government-issued photo ID (such as a National ID card or passport), proof of address, and, where applicable, evidence of the source of funds used on the Platform. These documents are processed securely and retained only for as long as legally required.

Financial Data: When you make a deposit or request a withdrawal, we collect information about the payment method used, including your bKash, Nagad, Rocket, or Upay account number, or bank account details where applicable. We do not store full card numbers or full mobile banking PINs. Payment data is processed by our secure payment partners and is not accessible to general platform staff.

Transactional Data: We maintain records of all deposits, withdrawals, bets placed, games played, bonus claims, and account balance changes. This data is essential for resolving disputes, detecting fraud, and meeting our record-keeping obligations.

Technical and Device Data: When you access the Platform, we automatically collect your IP address, device type, operating system, browser type and version, session duration, pages visited, and referring URL. This data helps us maintain platform security and understand how players use 222det.

Communication Data: If you contact our support team via live chat or email, we retain a record of those communications, including the content of messages and the date and time of contact.

Preference and Behavioural Data: We collect data about your game preferences, betting history, favourite sports markets, and platform navigation patterns in order to personalise your experience and surface relevant promotions or game recommendations.

4. How We Use Your Personal Data

222det processes your personal data only for specific, legitimate purposes. The table below summarises the primary processing activities and their legal basis:

Purpose	Legal Basis
Account creation and identity verification	Contractual necessity
Processing deposits and withdrawals	Contractual necessity
Fraud prevention and platform security	Legitimate interest
Regulatory compliance and KYC checks	Legal obligation
Customer support and dispute resolution	Contractual necessity
Personalised game recommendations	Legitimate interest
Sending promotional communications	Consent (opt-in)
Platform analytics and performance improvement	Legitimate interest
Responsible gaming monitoring	Legal obligation / legitimate interest

We will not use your personal data for any purpose that is incompatible with those listed above without first obtaining your explicit consent or establishing an alternative lawful basis for processing.

5. Sharing of Personal Data

222det does not sell, rent, or trade your personal data. We share data only in the following limited circumstances and only to the extent necessary for the stated purpose:

• Payment Processing Partners: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and other financial institutions receive the minimum data necessary to process your deposit or withdrawal transaction.
• Identity Verification Services: Third-party KYC providers may process identity documents on our behalf for the purposes of age and identity verification. These providers operate under strict data processing agreements and are not permitted to use your data for their own purposes.
• Game and Technology Providers: Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session data necessary to deliver their games. These providers do not receive personally identifiable information beyond what is technically required.
• Regulatory and Legal Authorities: Where required by applicable law, court order, or the request of a competent authority, 222det may disclose personal data without prior notice to you.
• Fraud Prevention Services: We may share data with fraud detection and anti-money laundering screening services to protect the integrity of the Platform and its users.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of the Company's assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections remaining in place.

All third parties with whom we share personal data are contractually required to maintain appropriate security standards and to process your data solely in accordance with our instructions.

6. Cookies and Tracking Technologies

222det uses cookies and similar tracking technologies (including local storage and session tokens) to deliver, maintain, and improve the Platform. Cookies are small text files stored on your device when you visit 222det.onl.

We use the following categories of cookies:

• Strictly Necessary Cookies: These are essential for the Platform to function. They include session authentication tokens, security cookies, and load-balancing identifiers. These cookies cannot be disabled without impairing your use of the Platform.
• Performance and Analytics Cookies: These cookies collect anonymised data about how players navigate the Platform, which pages are most visited, and where errors occur. This information is used exclusively to improve the 222det experience.
• Functionality Cookies: These cookies remember your preferences — such as your preferred language setting, last visited game category, and display preferences — so you do not need to re-enter them on every visit.
• Marketing Cookies: With your consent, we may use cookies to show you relevant 222det promotions when you revisit the Platform. We do not use third-party advertising networks or share cookie data with external advertisers.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect your ability to log in or use core platform features.

7. Data Retention

222det retains your personal data for as long as your account remains active and for a defined period thereafter, in accordance with our legal and regulatory obligations. The general retention periods applicable to each data category are as follows:

• Account and Registration Data: Retained for the duration of your account plus five (5) years following permanent account closure.
• Identity Verification Documents: Retained for a minimum of five (5) years from the date of verification, in line with standard anti-money laundering record-keeping requirements.
• Transactional and Betting Records: Retained for five (5) years from the date of each transaction.
• Customer Support Communications: Retained for two (2) years from the date of the most recent communication in a support thread.
• Technical and Device Data: Retained in aggregate for up to twelve (12) months, after which it is anonymised or deleted.

Where data is no longer required for its original purpose and no legal basis exists to continue retention, 222det will securely delete or anonymise that data.

8. Data Security

222det implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage of all sensitive personal and financial data at rest.
• Role-based access controls ensuring that staff can only access data relevant to their specific job function.
• Regular security audits, vulnerability assessments, and penetration testing of platform infrastructure.
• Multi-factor authentication requirements for internal system access.
• Automated monitoring systems designed to detect and respond to unusual access patterns or potential data breaches in real time.

Despite these measures, no digital platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 222det will notify affected players as promptly as practicable.

9. Your Privacy Rights

As a user of the 222det platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or in writing at [email protected]. We will respond to all valid requests within thirty (30) calendar days.

• Right of Access: You may request a copy of the personal data 222det holds about you, along with information about how it is being processed.
• Right to Rectification: If any personal data held about you is inaccurate or incomplete, you may request that it be corrected or updated.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations.
• Right to Restriction of Processing: You may request that we limit the processing of your data in certain circumstances, for example while a rectification request is being assessed.
• Right to Data Portability: Where technically feasible and legally applicable, you may request a copy of your data in a structured, machine-readable format.
• Right to Object: You may object to the processing of your data where we rely on legitimate interest as the legal basis, including profiling for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Please note that some requests may be limited by our legal obligations — for example, we cannot delete transactional records that we are required to retain by law. In such cases, we will explain the limitation clearly in our response.

10. Marketing Communications

222det may send you promotional emails, SMS notifications, or in-platform messages about bonuses, new game releases, tournament announcements, and seasonal offers relevant to the Bangladesh market — including promotions around events such as BPL, IPL, Eid, and Pohela Boishakh — provided you have opted in to receive such communications.

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link included in any promotional email.
• Updating your notification preferences in your account settings.
• Contacting our support team and requesting removal from the marketing list.

Opting out of marketing communications will not affect your receipt of service-related messages, such as transaction confirmations, security alerts, or account status updates, which are required for the operation of your account.

11. Children's Privacy

The 222det platform is strictly intended for adults aged 21 and above. We do not knowingly collect, process, or store personal data from individuals under the age of 21. If a parent or guardian becomes aware that a minor has registered with 222det or provided us with personal data, they should contact our support team immediately. Upon receiving such notification, we will suspend the account, void any associated transactions, and delete the relevant personal data as promptly as possible.

12. International Data Transfers

222det primarily stores and processes player data on servers located in secure data centres. In some circumstances — for example, when using third-party KYC providers or game studios — your data may be transferred to and processed in countries outside Bangladesh. Where such transfers occur, 222det ensures that appropriate safeguards are in place, including contractual data processing agreements that require recipient parties to maintain standards of data protection equivalent to those applied by 222det.

13. Third-Party Links

The 222det platform does not contain links to external third-party websites. Should any affiliated content or partner integration direct you to an external site, please note that 222det has no control over the privacy practices of third-party websites and cannot accept responsibility for the handling of your data by those parties. We encourage you to review the privacy policy of any third-party service before providing your personal data.

14. Changes to This Privacy Policy

222det reserves the right to update this Privacy Policy at any time. When material changes are made, we will notify registered players via their registered email address or via a prominent notice on the Platform prior to the changes taking effect. The effective date at the top of this policy will be updated accordingly.

Your continued use of the 222det platform following notification of changes constitutes acceptance of the updated Privacy Policy. If you do not agree to the revised policy, you must cease using the Platform and may request account closure by contacting our support team.

15. Contact and Complaints

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 222det, please contact our data support team:

• Live Chat: Available 24/7 through your account dashboard on 222det.onl
• Email: [email protected] (plain text — not a clickable link)

We are committed to addressing all privacy-related enquiries promptly, thoroughly, and in plain English so that you understand exactly how your personal data is being handled at 222det.